If that method fails, you’ll get a phone number to contact customer support. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.I submitted a ticket to riot to help recover my account, but apparently I 'have insufficient information'.Need a solution. Now whenever I login, it says the email has been sent to my gmail account, however there doesnt seem to be anything in my inbox. Select the blue Security tab on the left The other day I switched the email to my account.You can also request your code via text message. To receive your codes through text please complete the following: Please wait a few minutes after each code request to receive your email. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. If you need your browser to get your e-mail, open a new separate window, don't close. If you close this window and go back after you receive the code, the code will no longer be valid. ![]() ![]() Make sure to leave the window open that asks you for the code.
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